Abu Dhabi Tourism &
Culture Authority (TCA Abu Dhabi) has won top honours at the 'Best Mobile Government Service Awards' at the World Government
Summit Awards for the new, improved version of its Visit Abu Dhabi mobile
The latest Visit Abu Dhabi app version, which allows users to
gain instant access to all that is new in the emirate via their mobile phones
and tablets, won top spot in the Tourism category at the prestigious ceremony,
which was held in Dubai on Tuesday, February 14th as part of the World
Government Summit 2017.
The Tourism category recognises mobile innovations of
government entities in the areas of tourism development, travel and
hospitality, culture and arts, recreation, sight-seeing and shopping, with TCA
Abu Dhabi's app triumphing with judges over stiff competition from rival
entries from both Japan and Russia.
The Best M-Government Service Awards, which are open to all
governments worldwide, is an annual initiative that has its origins in the
Smart Government vision of His Highness Sheikh
Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister of the UAE
and Ruler of Dubai, which aims to stimulate and encourage government entities
to provide creative and innovative solutions using smart phone applications,
mobile phones and SMS solutions.
Other categories at the Awards included Health, Education,
Environment, Social Affairs, Safety & Security, Economy & Commerce,
Transportation & Infrastructure as well as a 'One Stop App' category.
HE Mohamed Khalifa Al
Mubarak, Chairman of TCA Abu Dhabi, and HE Saif Saeed Ghobash, Director General of TCA Abu Dhabi received the
award from His Highness Sheikh Mohammed
bin Rashid Al Maktoum, Vice President, Prime Minister of the UAE and Ruler
"The Visit Abu Dhabi App provides world-class services
and provisions making content-rich experiences available for all our residents,
visitors, and caters to key target markets. It has quickly become an
indispensable and invaluable resource for all" said HE Saif Saeed Ghobash,
Director General of TCA Abu Dhabi, "Our collaboration with numerous
governmental entities enables us to integrate their services within the app and
provide the most comprehensive and up-to-date information."
"This award received today is a testimony to TCA Abu
Dhabi's strategy to ensure sustainable progress, making the best use of modern
technological advancements accessible to the public, and keeping pace with the
best international practices in the field of smart applications."
Version 4.0 of the TCA Abu Dhabi app, which allows access to
the same content at the Authority's destination portal, VisitAbuDhabi.ae, is
available for iPhone, Android and Windows Phone, and features many enhancements
which made it a more user-friendly experience. The Visit Abu Dhabi app has
reached more than 240,000 downloads so far, and has been nominated twice, in
2014 and 2015, for the prestigious Webby Awards for the Best Travel App Award.
A number of useful and intuitive new additions were added,
including integration with The Centre for Regulation of Transport by Hire Cars,
which allow users to book a taxi directly from within the app, and also
integration with the Department of Transport to get live geo-located bus data,
which allows the user to discover the best route and schedule to get to any
point of interest.
The app has also been integrated with the Abu Dhabi Systems & Information Centre
(ADSIC) for up-to-date map information for multiple points of interest such
as hospitals, mosques, petrol stations, as well as with the General Authority of Islamic Affairs and
Endowments (AWQAF) for updated prayer times as well as TripAdvisor, to
allow access to reviews for all locations, hotels and restaurants.
Content and services on the app are available in ten languages
- Arabic, English, French, German,
Italian, Russian, Brazilian Portuguese, Dutch, Japanese and Chinese - and provide a comprehensive,
easy-to-navigate online and offline mobile guide giving instant and structured
information on Abu Dhabi’s attractions, experiences, culture, heritage, hotels,
restaurants and most frequently-asked questions.