Thomas Cook (India) Group has seen a significant shift of its
corporate travel to an online environment, with 30% of its overall business
currently being contributed by its online self-booking tool, ‘Click2Book’.
Thomas Cook India’s internal customer research had
revealed definitive trends of corporate migration to online modes for their
business travel needs. Hence with a strategic intent to leverage this
significant and growing online potential of the Corporate Travel market, the
Company developed its web based booking tool ‘Click2Book’ that empowers its
corporate segment with a comprehensive suite of products- across flights,
hotels, cars, visas, foreign exchange and travel insurance.
Rastogi, President & Country Head
- Corporate Travel, Thomas Cook (India) Limited, said, “At Thomas Cook India,
our data has highlighted the noticeable shift in interface from
desktops/laptops to mobiles, especially among our always-on-the-move business
travellers.. Against this backdrop, our investing in a smart corporate
self-booker was a strategic imperative- to capitalize on the strong potential
online corporate market. I am delighted to see the significant adoption of Click2Book
by our corporate. Our endeavor to load strong benefits that strike an
exceptional balance of travel budget health/compliance with desired financial
outcomes is delivering a highly satisfied customer base- which continues to
grow at a rate of over 30% year on year.”
India provides Integrated Travel Management and Advisory Services to more than 300
corporate, including several leading national and multinational companies.
The large scale and size of its operations enables the company effectively
provide process efficiencies coupled with specialization in tailor-made travel
policies to suit each corporate requirement, thereby enabling savings on spend.
Thomas Cook’s Expense Management product is an additional advantage for the