IndiGo suspends all its flight due to COVID 19
IndiGo is in support of the government measures to help in the elimination of COVID-2019, we are preparing an orderly suspension of flights from 00:00hrs on March 25, 2020 to 23:59hrs on March 31, 2020.
Officials state - "There are many customers who may wish to make changes to their flight schedules but are unable to get through to our customer relations team because we are swamped with an unprecedented surge in incoming calls and emails. Please be assured that your Booking Reference/PNR, will stay safe as a credit account in the same PNR with the same ticket value. The credit account can be used for travel before 30th September, by the same passenger. For those who are booked to travel till 30th April they can cancel their itinerary at zero cancellation fee, create credit account in the same PNR and book an alternative travel of the same ticket value, any time up till 30th September. Also, those who are booked to travel till 30th September, can change their itinerary at zero change fee, (fare difference applies) for travel up till 30th September. All this can be done on our website – www.goindigo.in"