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Update on Changes in Passport Office Location

Mumbai, 14 August, 2017

Physically challenged applicants with certificate allowed as Walk-ins with ARN at all PSKs between 09:00 am and 10:00 am.

We request all such applicants to come with a valid appointment.  The walk-in category is not applicable for Tatkaal Applications.

Applicants may visit RPO Mumbai for enquiry between 10:00 AM and 12:30 PM ONLY from Monday to Friday (Except Wednesday) identified as Enquiry Days by RPO in a week. Please note no enquiries will be entertained on Wednesdays.  While visiting Regional Passport Office, applicants are requested to carry all relevant documents.  In case any documents have been submitted at later stage, proof of submitting the same should also be furnished.

Online payment shall be forfeited if applicant exhausts three appointments or does not submit application at Passport Seva Kendra within 90 days from the first appointment date, which-ever is earlier. In such cases applicant will be required to make fresh online application and pay requisite fees.

While filling the application, Applicant need to provide two References from the same police station jurisdiction where applicant is residing currently.

It is compulsory for Diplomatic and Official passport applicants to fill Application Reference Number Sheet online and submit the sheet along-with other necessary documents as verified by RPO Mumbai, before visiting Passport Seva Kendra and process their application accordingly.

Please note that Tatkaal application processing will start only after checking of required documents, Police Verification status / confirmation of Verification Certificate. Annexure - "B", to be given in Duplicate (i.e. both copies should be on official letter head with original signatures and stamps / seals) along with Standard Affidavit as at Annexure "E", is mandatory for Tatkaal Applications made in fresh category. However, these may also be applicable in certain re-issue Tatkaal cases as well.

As Aadhar validation is not possible on internet due to some technical issues with Aadhar/ UIDAI. Therefore, we will not be able to consider ONLY Aadhar Card for Passport processing till further notice.

Applicants applying at Post Office Passport Seva Kendra’s (POPSKs) (Aurangabad, Daman & Silvassa), are advised to carry valid require documents as per the application category (One additional document to be carried in addition to Aadhar Card as address proof )

Due to non-availability of required set of documents, applicant can visit the same Passport Seva Kendra (PSK) as per the time mentioned in the appointment slip /exit letter. Further, applicant should complete the necessary procedure within 90 days of the Application Date or the application will be closed and fees will be forfeited. Thereafter, applicant may apply again and pay the requisite fees mentioning the old file number.

Applicants residing on rental basis are requested to fill their permanent address at appropriate column. Non-disclosure of permanent address causes unnecessary delay in processing & police verification and may attract penal provisions.

In case applicant is submitting rent agreement in support of address proof, it should be duly registered under Section 17 of the Registration Act, 1908 and executed in favor of the tenant by the landlord for a period of more than one year.

Many applicants apply from address where they are not residing or which has gone for renovation. In such cases Police Verification Reports are received as Adverse/Not Recommended.  This attracts penal provision. Therefore, it is advised that applicant should furnish correct information regarding current address.  Henceforth suppression of present address /address during the last one year which fails within the jurisdiction of same District of Police will also attract a penalty of Rs. 5,000/-.

For minor applicants, both parents are required to be present along with their passports or either parent with passports of both the parents and Annexure D.

Students staying away from their parental/native address can apply from either address. However, both-current and permanent/parental addresses should be disclosed in passport application form. It has been observed that many students, while applying under jurisdiction of their permanent /parental address, do not disclose their current address where they are studying causes unnecessary delay in processing & police verification and attracts penal provisions. For instance, an applicant having permanent /parental address at Mumbai and studying at Bangalore can (1)   Apply under RPO Bangalore with Current address at Bangalore along with Previous & Permanent /parental address at Mumbai. (2) Apply under RPO Mumbai with current & permanent /parental address at Mumbai along with previous address at Bangalore.

Applicants who are 10th pass and above, ensure that the original educational documents are produced and they are scanned with the application at the PSK, for grant of Non-ECR status. ECR status for the same shall be printed as 'no' on the acknowledgement letter given at the time of exit, which may be verified before exit.

Applications pending for more than 90 days are being closed. Fee once paid is non-refundable and shall be forfeited to closed files. The files which stand "closed" shall NOT be reopened.  Such applicants need to apply afresh and pay the requisite fees.


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