GoAir temporarily suspends all flights until 14th April 2020
GoAir fully respects the decisive steps being taken by our Prime Minister followed by various state and local governments to arrest the spread of COVID-19. Although these steps will stop air travel until 14th April 2020 and impact the very purpose of GoAir’s existence, they are essential for the health of our customers, our employees and of our nation. Thus, Goair has temporarily suspended all its flights until 14th April 2020 to-and-from Ahmedabad, Aizawl, Bagdogra, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad, Indore, Jaipur, Jammu, Kochi, Kolkata, Kannur, Leh, Lucknow, Mumbai, Nagpur, Patna, Port Blair, Pune, Ranchi, Srinagar and Varanasi, as well as international destinations namely Phuket, Male, Muscat, Abu Dhabi, Dubai, Bangkok, Kuwait, and Dammam.
No sooner the situation improves and the government revokes the lockdown, GoAir will start operating its network to the fullest extent.
· GoAir will protect all the PNRs for customers who booked themselves to travel between 26th March 2020 and 14th April 2020 as part of the “Protect Your PNR” scheme, wherein customers can reschedule their flights up to 15th April 2021 using the same PNR.
· Customers can redeem their ticket (booked between 1st March 2020 and 15th April 2020) on ANY GoAir flight on any date between 15th April 2020 and 15th April 2021 with no charges being levied (fare difference may be applicable).
· GoAir call centers will not be working during the nationwide lockdown period, but our customers can have a peace of mind as their PNRs will be saved automatically for one year.